Diploma: Office Administration (ICB)



Full Time


This programme provides an opportunity for the learner to acquire advanced knowledge of management techniques, office administration techniques, financial accounting and reporting skills.

The programme duration is 1

Learners who complete this qualification could pursue a career as a:

  • Senior Office Manager
  • Public Relations Officer

Upon successful completion of the programme, ICB will issue learners with a Results Letter outlining the modules covered and the Diploma: Office Administration, SAQA ID 35958 (Credits 360) with a FASSET endorsement will be awarded. Learner results will be recorded on the ICB National Learner Records Database within 3 months of completion.

The learner must have completed the following 9 learning areas in the Higher Certificate: Office Administration:

  1. Business Literacy
  2. Business and Office Administration 1
  3. Bookkeeping to Trial Balance
  4. Marketing Management and Public Relations
  5. Business Law and Administrative Practice
  6. Cost and Management Accounting
  7. Business and Office Administration 2
  8. Human Resources Management and Labour Relations
  9. Economics

Contact Programmes:

*Please note that during COVID-19 and the regulations put in place by the National Disaster Management Act No.57 of 2002 amended from time to time and recommendations by the National Command Council which are implemented at all campuses, students will be required to follow all directives of the institute. Whilst every precaution is taken, the institute will not be responsible in respect of any liability arising out of any student becoming ill or suffering injury or death at any of the institute’s campuses. Strict COVID-19 protocols will be in place and will need to be abided by all students. Students will be supported through a blended learning approach and you will require basic digital literacy skills (and computer skills as needed) and access to a device and data. Students registered for contact programmes may attend optional campus-based sessions which will be a limited number of students. Priority consideration will be given to at-risk of failing students.

Distance Programmes:

*Please note that for the distance mode of delivery, you will require your own data and device to access study content. Students can access Damelin assessment centres at various campuses to write exams or tests, where and when required and whist on the campuses of Damelin, strict COVID-19 protocols will be implemented at all campuses and all students will be obligated to follow such protocols including those regulations as per the National Disaster Management Act 57 of 2002.

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